Frequently Asked Questions

Please read our FAQ before sending us a message.

Alternatively, you can add items to your cart and proceed to the checkout page, where you will typically be shown the delivery charges before finalizing your order.

Our website accepts various payment methods, including credit/debit cards, and PayPal.

Delivery times vary depending on the website and the shipping method chosen. Our website offers standard shipping which can take anywhere from 15-20 business days.

Shopping online can be safe and secure if certain precautions are taken. Online shops use various security measures to protect their customers’ data, including encryption, firewalls, and secure servers. However, it’s important to be aware of the potential risks involved and to take steps to protect your data.

One of the most important things you can do is to make sure that the online shop you are using is reputable and trustworthy. Check to see if they have a secure website address (https://), a privacy policy, and clear contact information. Look for customer reviews and ratings to get an idea of their reputation.

Another important step is to use strong passwords and to change them regularly. Avoid using the same password for multiple accounts, and avoid using easily guessable information like your name or date of birth.

It’s also a good idea to use a secure payment method, such as a credit card or a reputable payment service like PayPal. These payment methods often offer additional layers of security, such as fraud protection and dispute resolution.

Finally, be vigilant about monitoring your accounts and credit card statements for any suspicious activity. If you notice anything unusual, contact the online shop immediately and report the issue to your bank or credit card company.

Overall, while there are risks involved in shopping online, by taking some simple precautions and being vigilant about your data, you can help protect yourself and shop with confidence.

Here are some general steps that typically occur after an order is placed:

Confirmation: You will receive an order confirmation email or message. This will usually contain your order number, order details, and estimated delivery date.

Processing: We will start processing your order, which will involve verifying your payment details, checking product availability, and preparing your order for shipment.

Shipping: Once your order is processed, it will be shipped to the address you provided during checkout. You will receive a shipping confirmation email or message with tracking information so you can monitor the progress of your shipment.

Delivery: Your order will be delivered to your designated address. The delivery timeframe will depend on the shipping method you chose during checkout and the shipping carrier used.

Receipt and Review: After receiving your order, you should inspect it to ensure that everything is in good condition and matches your expectations. If there are any issues, you can contact us to request a refund or exchange.

Send us an email

Our email: [email protected]. You can also click the bottom right corner of the website to contact us.